Local IT PC and Network Support

We offer support to our customers by issue or by having a Support Contract. A support contract will allow our customers to receive x number of hours of technical support per month. This can include weekly maintenance visits to correct any problems or to help with any issues that may arise during the week. With a support contract customers receive technical support at reduced rates.

Here is how it works: (In the San Antonio, Texas area)

The Customer agrees to pre-pay 5 hours of technical support on the 1st day of the month at a discounted rate. This payment can be made by check or automatically by credit card.

HomePageOnline agrees to perform 5 hours of technical support such as hardware, software & website issues (when applicable) per month at the premises of the Company or through the telephone and/or online support.

Support Contract Benefits:

• Support Contracts offer a 20% discount on rates
• Weekly on-site preventive maintenance visits
• 30 Minute phone/online support response time
• 4 hour on-site response time on critical issues
• Preferred support status
• # of hours per month may be increased if needed
• Reduce or eliminate downtime
• No surprises
• Help is just a phone call away!

For more information on establishing a support contract click here.