On
Hosting
HomePageOnline.com
provides dedicated web hosting to clients and has a responsibility to
protect each client and to provide the best services available. The
following guidelines were designed to ensure that these obligations
are met.
Content
All
services provided by HomePageOnline.com may be used for lawful purposes
only. Transmission, storage or presentation of any information, data
or material in violation of any United States Federal, State or City
law is prohibited. This includes, but is not limited to, copyrighted
material, material we judge to be threatening or obscene or material
protected by trade secret or other statute. The subscriber agrees to
indemnify and hold harmless HomePageOnline.com from any claims resulting
from the use of the service that damages the subscriber or any other
party.
All
pornographic content and sex-related merchandising is prohibited on
all HomePageOnline.com servers. This includes sites that may infer sexual
content or links to adult content elsewhere. HomePageOnline.com will
be the sole arbiter in determining violations of this provision.
Also
prohibited are sites that promote any illegal activity or present content
that may be damaging to HomePageOnline.com servers or any other server
on the internet. Links to such materials are also prohibited.
Examples
of unacceptable content or links
- Pirated
software
- Hacker
programs or archives
- Warez
sites
HomePageOnline.com
will be the sole arbiter as to what constitutes a violation of this
provision.
Commercial
Advertising – E-mail
Spamming,
sale of spam software, providing access for spam, or the sending of
unsolicited e-mail, from an HomePageOnline.com server or using an e-mail
address or domain that is maintained on an HomePageOnline.com machine
as reference is STRICTLY prohibited.
HomePageOnline.com will be the sole arbiter as to what constitutes a
violation of this provision.
IRC
IRC
or IRC bots may not be operated on our servers at this time.
Server
Abuse
Any
attempt to undermine or cause harm to a server or customer of HomePageOnline.com
is strictly prohibited.
Refusal
of Service
We
reserve the right to refuse, cancel or suspend service at our sole discretion.
All
Sub-Networks, distributive hosting sites and dedicated servers of HomePageOnline.com
must adhere to the above policies.
Failure to follow any term or condition will be
grounds for immediate account deactivation.
Support
Guarantee
HomePageOnline.com
guarantees that clients will receive a human generated response to new
legitimate support requests within 48 hours. Failure to meet this
guarantee will warrant 1 day's credit on the affected server(s) to the
client's account.
Network
Uptime Guarantee
The
HomePageOnline.com upstream providers (Qwest, FGC, and ATT) guarantee
that our network will be available at least 99.5% of any full month.
If that goal is not met, HomePageOnline.com will pass 100% of the credit
from the upstream providers to its clients in a pro-rata fashion.
Backups
Even
though we run backups on all our servers, it is the client's responsability
to keep their latest files safely backed up on their systems. This is
by far the easiest and fastest way for customers to recover in case
of a disaster.
